What Our Customers Say About Us
Excellent product and even better service. Would give 6 stars if I could.
I am so happy I found Roll Pro. When calling different shutter providers Roll Pro was the most professional and not anoying like the others emailing you constantly afterwards. The best part was their prices were untouchable. The voice of the company knows her stuff and was very accomodating and answered any question I had. The process to order your shutter is very simple with Roll Pro. The only thing I would say is ensure you measure your opening where you want to install the shutter twice if not three time. Depending on your application just make sure you also take into consideration where the side rail will screw into as they are waht support the whole assembly you can also screw the shutter holder box but don't need to. Also remember to look at the head room where the shutter box will be installed. The way she instructs you to install it is to install the rails and then slide the shutter box in the to slots at the top of the rails. This will require you to have extra head room beyond the size of the shutter box to get it high enough to slide the two guides into the rail. The rails have to be pretty precise as there is not much wiggle room for the shutter box guides to slide into the rail. I installed the rails first but I guess as I tightened the screws they shifted a bit. I just took the rails off the wall and then installed them on the box and then screwed it to the wall with the assembly put all together. Went up in a breeze. I had the whole thing installed in 15 minutes at most.The ordering process with them is so easy. Like I said just make sure you measure twice. Provide them with the measurements and they will send you a PDF with the breakdown of all the parts and again they ask you to double check measurement before signing back. This PDF will make you totally understand the break down of the whole assembly and understand installation and they also provide the price on the PDF. Once you sign back you will receive an email to pay which is done so easily online. Then after paying you will receive your email stating the production has started and then next you receive an email that it is completed and ready for pickup. Payed on the 7th and ready for pickup on the 28.Picked up and installed within 1 hour. Absolutely amazing.I have to say I have never been so satisfied with a product from ordering to installation.I would with no doubt recommemd Roll Pro with full comfidence.They also do provide installation at a cost.Thank you for being so great and making the process from.start to finish ao easy.A++++++++
Excellent Product! Excellent Customer Service! Rollpro was great to deal with. I bought shutters for an outside pool cabanna. The building wasn't finished when I bought them so I ran into an issue when installing with the rail sizes. This was all my fault! Rollpro was more than happy to help me fix the issue and they turned out great. Totally Recommend them!
Best quality/price source for shutters. Great service with personal approach to customers. I will certainly come back with further needs.
Roll Pro© are Ontario’s leading manufacturer of roll up doors and security shutters. With 30 years of experience in manufacturing and project management, Roll Pro© provide durable roll shutter designs and unmatched technical support. Roll Pro© work closely with all aspects of sizing, material selection, delivery, installation and warranty service to ensure property and business owners have a product that will provide them with a lifetime of security, protection, privacy and energy savings.
Contact us today to experience the Roll Pro© difference.
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